Shipping policy

At Charlotte Grant Cosmetics, we know how important it is for your beauty products to arrive on time and in perfect condition. That’s why we’ve partnered with Royal Mail to ensure a reliable and efficient shipping experience.

Once you place your order, our team will take 2-3 working days to carefully package your items and prepare them for shipment. After that, we’ll entrust your package to Royal Mail, one of the most trusted postal services worldwide.

Here are our standard delivery options:

Free shipping and delivery on orders over £14.95 ($18.40)!

Delivery Information:

United Kingdom
Express Tracked
📍 Royal Mail
⏱ 2 Day Delivery

Europe
International Standard
📍 Royal Mail
⏱ 3 - 5 Day Delivery

Rest of World
International Standard
📍 Royal Mail
⏱ 6 - 7 Day Delivery

Additional delivery options are available at checkout.

Additional delivery options are available at checkout, allowing you to choose the service that best suits your needs.

If you’ve purchased tracking, you’ll receive a tracking number to monitor your parcel’s progress. This allows you to stay updated on its journey. In the rare event that your package is delayed or doesn’t arrive as expected, please contact Royal Mail directly, as once the items leave our care, they assume full responsibility for delivery.

We’re committed to providing you with the best shipping experience, and through our partnership with Royal Mail, you can trust that your package will be handled with care and delivered promptly.

If you have any additional questions, please don’t hesitate to reach out to us via our contact page. We’re always happy to help!